Terms & Conditions
Effective Date: 1 August 2026
Welcome to Sovereign Spa. These Terms & Conditions govern your use of the Sovereign Spa website and your purchase of skincare, beauty, bath, body, and wellness products through our online store.
By accessing or using our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
1. About Sovereign Spa
Sovereign Spa operates an online store offering skincare, beauty, bath, body, and wellness products.
Business Name: Sovereign Spa
Email: info@sovereignspa.shop
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to our website or systems
- Interfere with the operation or security of the website
- Copy, reproduce, modify, or distribute website content without permission
- Use automated methods to collect website content without authorisation
- Submit false, misleading, or fraudulent information
- Use the website in a way that could damage our business, customers, or service providers
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.
However, product colours and appearance may vary depending on your device, screen settings, lighting, or other factors.
We reserve the right to correct errors, update product information, or change product availability without prior notice.
4. Product Availability
Products displayed on our website are subject to availability.
We may limit the quantity of products that can be purchased by a customer or household and may discontinue products at any time.
If a product becomes unavailable after you place an order, we may contact you regarding available alternatives or provide a refund for the unavailable item.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to accept, decline, or cancel an order for reasonable reasons, including:
- Product availability
- Pricing or listing errors
- Payment issues
- Suspected fraudulent activity
- Incorrect customer information
- Shipping restrictions
- Technical errors
If we cancel an order after payment has been received, we will generally issue a refund to the original payment method.
6. Pricing and Payments
All product prices displayed on the website are subject to change without notice.
Applicable taxes, shipping charges, and other fees may be added during checkout where required.
Payment must be successfully authorised before an order can be processed.
Payments may be processed through third-party payment providers. By submitting payment information, you authorise the applicable payment provider to process the transaction.
7. Promotions and Discounts
From time to time, Sovereign Spa may offer discounts, promotional codes, special offers, or other promotions.
Promotional offers may have additional terms, expiration dates, product exclusions, or usage limitations.
Promotional codes generally cannot be combined unless expressly stated otherwise.
We reserve the right to modify or cancel promotions where permitted by law.
8. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
9. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Refund & Return Policy.
Certain skincare, beauty, bath, body, wellness, and personal-care products may be non-returnable once opened or used for hygiene and safety reasons.
Please review our Refund & Return Policy before returning an item.
10. Account Information
If you create an account with Sovereign Spa, you are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms & Conditions.
11. Intellectual Property
All content available on the Sovereign Spa website, including but not limited to:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Layout
- Icons
- Videos
- Software and other materials
may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
12. User-Submitted Content
If you submit reviews, comments, testimonials, photographs, feedback, or other content to Sovereign Spa, you represent that you have the right to submit that content.
You agree not to submit content that:
- Is unlawful, fraudulent, threatening, abusive, or defamatory
- Violates another person’s privacy or intellectual property rights
- Contains malicious software or harmful code
- Is misleading or impersonates another person
- Contains inappropriate or offensive material
By submitting content, you grant Sovereign Spa a non-exclusive, royalty-free right to use, reproduce, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.
13. Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and other technology providers.
Third-party services may have their own terms and privacy policies.
Sovereign Spa is not responsible for the content, policies, availability, or practices of independent third-party services.
14. Health and Wellness Disclaimer
Products offered through Sovereign Spa are intended for their described consumer and personal-care purposes.
Information on our website is provided for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
Product information should not be used as a substitute for advice from a qualified healthcare professional.
If you have questions about whether a product is appropriate for you, consult an appropriate healthcare professional before use.
15. Disclaimer of Warranties
To the extent permitted by applicable law, the Sovereign Spa website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The website will always be available
- The website will operate without interruptions or errors
- Website content will always be completely accurate or current
- The website will be free from viruses or other harmful components
- Products will meet every individual preference or expectation
Nothing in these Terms & Conditions excludes any warranty or consumer right that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Sovereign Spa and its representatives, employees, affiliates, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
This limitation does not apply where liability cannot legally be limited or excluded.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sovereign Spa and its representatives, employees, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:
- Your violation of these Terms & Conditions
- Your misuse of the website
- Your violation of applicable laws
- Your violation of another person’s rights
- Content you submit to the website
18. Privacy
Your use of the Sovereign Spa website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
19. Changes to These Terms
Sovereign Spa may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Sovereign Spa operates and applicable laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Any disputes will be handled in accordance with applicable law and the jurisdiction of courts that have proper authority.
21. Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
22. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies displayed on our website, constitute the terms governing your use of the Sovereign Spa website and your purchases from us.
23. Contact Us
If you have questions about these Terms & Conditions, please contact us.
Sovereign Spa
Email: info@sovereignspa.shop